College App Planner for ADHD Support
Need help with College App Planner for ADHD? We’re here to help.
Effective Date: July 28, 2026
Contact App Support
Phone: 240-476-1262 (texting is best)
Support hours: 3:00pm-9:00pm Eastern Time M-F, 9:00am-9:00pm Eastern time Sat-Sun
- Your name and account email address
- The type of device you are using
- A brief description of the problem
- A screenshot, when helpful
- The app version, if available
College Counseling Support
Frequently Asked Questions
I forgot my password. What should I do?
How do parent or guardian email updates work?
How do I message a college counselor?
How do I change my account information?
How do I report a technical problem?
How do I suggest a new feature?
How do I manage or cancel a subscription?
How do I delete my account?
Privacy and Legal Information
- Privacy Policy: https://forwardreadyu.com/page/app-privacy-policy
- Terms of Use: https://forwardreadyu.com/page/app-terms
- Accessibility Feedback: support@forwardreadyu.com
About ForwardReady U
Business Contact Information
19457 Olney Mill Road
Olney, MD 20832
1. Information We Collect
We collect information that users provide directly, information generated through use of the App, and limited information received from service providers that help us operate the App.
Contact Information
We may collect Name and Email address.
We use this to create and manage accounts, identify users, communicate about the App, provide support, and personalize the user experience.
Account Identifiers
We assign or receive a user ID to authenticate users, connect saved information with the correct account, maintain account security, and provide App functionality.
Sensitive Information
Users may voluntarily provide information about academic achievement, learning needs, ADHD, dyslexia, disabilities, accommodations, executive-functioning needs, or support preferences.
Used only to provide and personalize App features, recommendations, reminders, and educational content. The App does not provide medical diagnosis, treatment, or professional medical advice.
User Content
College lists, application tasks & checklists, deadlines, notes, application progress, essay or activity-planning info, saved responses, educational goals, reminders, and planning preferences — used to power the App's planning, organization, and progress-tracking features.
Purchase History
Product purchased, subscription status, purchase date, transaction ID, and renewal/refund status. Payments may be processed by Apple or Stripe. We do not intentionally collect complete payment-card numbers, security codes, or banking credentials.
Product Interaction
Features accessed, tasks created/completed, planner progress, screens used, timestamps, settings, and errors. Used to operate the App, preserve progress, troubleshoot, maintain security, and improve usability.
How We Collect & Use Information
Sections 2 & 3 — everything we do with your data, in plain language.
2. How We Collect Information
- When a user creates or updates an account
- When a user enters, uploads, or saves info in the App
- When a user uses App features
- When a purchase is completed or updated
- When a user contacts us for assistance
- Through service providers that support authentication, hosting, data storage, payments, and technical operations
3. How We Use Information
- Create, authenticate, and manage accounts
- Provide planner and organizational features
- Save and synchronize user content
- Personalize reminders, recommendations, supports
- Process purchases and maintain paid access
- Communicate service-related information
- Respond to questions and support requests
- Troubleshoot and maintain App security
- Improve functionality and user experience
- Enforce terms and comply with legal obligations
We do not use sensitive information to make automated decisions that produce legal or similarly significant effects.
Sharing, Safeguards & Your Choices
Sections 4–9 — how we share information, what we don't do, and the controls you have.
4. How We Share Information
We may disclose information to service providers that perform services on our behalf, such as cloud hosting and data storage providers, database providers, authentication providers, payment processors, customer support providers, and technical maintenance and security providers.
These providers may access information only as reasonably necessary to perform services for us. We require them to use reasonable safeguards and provide privacy protections consistent with this Policy.
We may also disclose information: when required by law, court order, subpoena, or valid governmental request; to investigate fraud, abuse, security threats, or policy violations; to protect the safety, rights, or property of users or others; in connection with a merger, acquisition, financing, sale, or transfer of all or part of the business, subject to appropriate privacy protections; or with the user's direction or consent.
5. No Sale, Advertising, or Cross-App Tracking
We do not sell users' personal information.
We do not use personal information for third-party targeted advertising.
We do not track users across apps or websites owned by other companies for advertising or advertising measurement.
We do not share sensitive educational, disability, or learning information with advertisers or data brokers.
6. Information Linked to an Account
The information described in this policy may be linked to a user's identity because it is associated with the user's account. This includes name, email address, user ID, user content, sensitive-information categories, purchases, and product-interaction information.
7. Data Retention
We retain information as long as reasonably necessary to maintain the user's account, provide App functionality, preserve saved content and progress, complete purchases, respond to support requests, protect against fraud, comply with legal/tax/regulatory obligations, and resolve disputes.
When an account is deleted, we will delete or de-identify personal information associated with the account unless we are legally required or permitted to retain particular information.
8. Account and Data Deletion
Users may initiate deletion of their account through the account settings within the App, or contact us to request access, correction, or deletion of their personal information.
- The user will lose access to the account and saved App content
- Associated personal information will be deleted or de-identified, except where retention is legally required
- Deleting the App from a device does not, by itself, delete the account
- Deleting an account may not automatically cancel an Apple subscription or other recurring purchases; subscriptions may need to be canceled through the payment provider
To submit a privacy request, email privacy@forwardreadyu.com with subject line: Privacy Request – College App Planner for ADHD. We may need to verify identity before processing a request.
9. User Choices
- Review and update certain account information
- Edit or delete content stored in the App
- Choose not to provide optional sensitive information
- Withdraw consent for optional data uses
- Request deletion of personal information
- Delete the account
Withdrawing or deleting information that is necessary for a feature may prevent that feature from functioning properly.
Safety, Security & Policy Updates
Sections 10–13.
10. Children's Privacy
The App is designed for teenagers preparing for college, their parents or guardians, and college-planning professionals. It is not intended for children under 13. We do not knowingly collect personal information from children under 13. Parents or guardians who believe a child under 13 has provided information should contact us.
11. Information Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security. Users are responsible for protecting their account credentials and should notify us of any unauthorized access.
12. United States Operations
ForwardReady U operates from the United States. Information may be processed and stored in the U.S. and other locations where our service providers operate. Users outside the U.S. acknowledge that privacy laws may differ from those in their place of residence.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to the App, our practices, service providers, or legal obligations. The effective date above indicates the most recent revision. Continued use of the App after an update means the updated policy applies to future use, subject to applicable law.
14. Contact Us
Questions, concerns, or privacy requests may be directed to our team. We're here to help.
Rainbow Connector, LLC
d/b/a ForwardReady U
Email: privacy@forwardreadyu.com
Website: forwardreadyu.com
Mailing address:
1967 Chevy Hill Road
Olney, MD 20832
